About Us
About Juva Pet Store
We are a dedicated online pet supply store committed to helping pet owners find reliable, high-quality products for their dogs and cats — at honest prices, with no compromises.
Who we are
Juva Pet Store was founded by pet owners, for pet owners. We understand that your pet is a member of your family — and that finding safe, durable, and practical products should never be a challenge. Our team carefully selects every product in our catalog based on safety standards, build quality, and real-world usability before it ever reaches our store.
What we sell
We specialize in functional pet accessories across five core categories: GPS trackers, automatic feeders and water dispensers, pet carriers and travel gear, dog beds and resting solutions, and dog houses and outdoor shelters. Every product we carry is sourced from verified suppliers and ships with a 2-year warranty backed by our team.
Where we ship
We ship to the United States and internationally. Orders placed in the US are delivered in 5 to 8 business days. International orders arrive within 7 to 10 business days. All orders are shipped with a tracking number so you always know where your package is.
Our commitments
- Free shipping on orders over $200
- 30-day returns — no restocking fees
- 2-year warranty on all products
- Customer support: Monday to Friday 9AM–6PM EST, Saturday 10AM–3PM EST
Contact us
Email: support@juvapet.store
We respond within 24 to 48 business hours.
Legal information
Juva Pet Store is an independent online retailer operating under the brand JuvaPet. Products are sourced from verified international suppliers and shipped directly to your door. Country of origin for most products: China. All items are sold as new and include a 2-year limited warranty. For warranty claims or returns, contact us at support@juvapet.store.